Support
Last updated: June 19, 2026
Need help with Dot Link: One Line Puzzle? We're here to assist you with gameplay, account progress, ads, and technical issues.
For the fastest response, email us with your device model, iOS version, and a short description of the issue.
Contact Us
Email support
mayurbakraniya.developer@gmail.comWe aim to reply within 2โ3 business days. Please do not include sensitive personal information in your message.
Frequently Asked Questions
How do I play?
Connect all dots using one continuous stroke without lifting your finger. Complete every line on the board to finish the level.
How do hints work?
Hints highlight the next move you should make. You can use hints you have earned, receive a free daily login hint, or watch a rewarded ad to get one hint when you run out.
When do I get the daily reward?
Open the app once per day to claim your free daily hint. The reward popup appears on the home screen when a new daily reward is available.
Will I lose my progress?
Your level progress and hints are saved on your device. Uninstalling the app or switching devices may reset your progress unless you restore from a device backup.
Why do I see ads?
Dot Link is free to play and may show banner, interstitial, rewarded, and app open ads. Rewarded ads are optional and can be used to earn hints.
Ads are not loading. What should I do?
Check your internet connection, disable VPN or ad blockers if enabled, and restart the app. If the problem continues, contact us with your device details.
How do I turn sound on or off?
Tap the speaker icon on the home screen or in-game to toggle music and sound effects.
How do I restart or undo a move?
Use the reset and undo buttons at the bottom of the game screen. Resetting clears your current path on the level.
Report a Bug
When reporting a bug, please include:
- Your iPhone or iPad model
- iOS version (Settings โ General โ About)
- App version from the App Store listing
- Steps to reproduce the issue
- Screenshots or screen recordings, if possible
App Store & Refunds
Purchases and refunds are handled by Apple. For billing questions, visit reportaproblem.apple.com or contact Apple Support directly.
Legal
For privacy and terms information, see our Privacy Policy and Terms & Conditions.